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We design and operate cyber incident response solutions for our clients.

Smart Cyber Incident Solution:

Multi-Channel

S.O.C. Governance

S.O.C. Governance

  • Call-back request
  • Phone lines
  • Live chat
  • AI chatbot agent
  • AI voice agent

S.O.C. Governance

S.O.C. Governance

S.O.C. Governance

  • 24/7/365 Security Operations Center
  • Incident logging and monitoring
  • Incident qualification & Initial recommendations

Human-Led

S.O.C. Governance

Technology Empowered

  • Lead dispatch and decision-making
  • Coordinate response and vendors
  • Maintain Accountability

Technology Empowered

Technology Empowered

Technology Empowered

  • Support operators during calls and chats
  • Assist incident qualification
  • Enable multilingual interactions

Vendor Orchestration

Technology Empowered

Vendor Orchestration

  • Onboard multiple vendors 
  • Source new vendors
  • Monitor responsiveness and SLAs

Multi-Channel Incident Notification:

Log a ticket / Request call back

Log a ticket / Request call back

Log a ticket / Request call back

Book a meeting

Log a ticket / Request call back

Log a ticket / Request call back

AI Chatbot Agent

Log a ticket / Request call back

AI Chatbot Agent

AI Voice Agent

Call our Security Operations Center

AI Chatbot Agent

Call us: +1 754 287 3305

WhatsApp AI Agent

Call our Security Operations Center

Call our Security Operations Center

Contact us : +852 6447 8868

Call our Security Operations Center

Call our Security Operations Center

Call our Security Operations Center

Available to existing clients only

Cyber-Hotline Security Operations Center (S.O.C.)

ISO 27001

 ISO/IEC 27001 is the leading international standard for information security management systems (ISMS), providing a framework for organizations to manage risks to data confidentiality, integrity, and availability. 

CREST

 CREST certification is a globally recognized, non-profit accreditation for cybersecurity companies and professionals, primarily focusing on penetration testing, incident response, threat intelligence, and SOC services 

One SOC. One Governance Model.

Americas

Americas

Americas

EMEA

Americas

Americas

APAC

Americas

APAC

Our SOC Operators

  • Log every notification
  • Qualify incidents consistently
  • Monitor first response end-to-end
  • Enforce insurer-defined SOPs & SLAs
  • Intervene directly when necessary
  • Act as a second line of defense

Technology: AI Embedded across Operations

● Support operators during calls and chats

● Assist incident qualification

● Enable multilingual interactions

● Improve speed, consistency, and data quality

AI Agents for Scalability

  

  • Curated Knowledge Base
  • Customized prompt engineering
  • Personalized escalation workflows

Our AI Chatbot Agents

Vendor Orchestration

Vendors' onboarding & monitoring

  • Onboard multiple vendors per category
  • Source new vendors
  • Adapt vendor selection by Geography / Incident type /Severity
  • Monitor responsiveness and SLAs

SOC-operated dispatch to Vendors

  • Initial recommendations
  • Dispatch to vendors
  • Incident monitoring
  • Act as a 2nd line of defense

Our Network of Partners:

Contact us

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